This Privacy Policy explains how personal information about our clients, visitors, and partners is collected, used, and protected by LoadTime Labs (“we”, “us” or “our”). It applies to all interactions with our websites, performance optimization services, reports, dashboards, and related activities (the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Services.
Our Services may contain links to other websites or third-party tools. Their privacy practices are governed by their own policies, and we are not responsible for the content or data handling of external sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.
When using our Services, we may collect certain information that can identify you, such as your name, email address, company name, and communication details. We may also collect technical information related to your website’s performance in order to provide optimization services.
We do not store sensitive financial information such as credit card numbers. Payments are processed securely through trusted third-party providers like Paddle or Stripe, and their respective privacy policies apply.
We use the information we collect to deliver and improve our Services, provide performance reports, respond to support requests, and communicate updates. We may also use aggregated and anonymized performance data for research and service improvement purposes.
We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. While no system can be 100% secure, we continuously monitor and improve our safeguards to keep your data safe.
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at privacy@loadtimelabs.com.